Frequently Asked Questions
Have a question?
Check out our FAQs, or if you can't find the answer you're looking for, please contact us on (07) 3345 2688 or via info@kellysdist.com.au.
Check out our FAQs, or if you can't find the answer you're looking for, please contact us on (07) 3345 2688 or via info@kellysdist.com.au.
We’ll be closed from 25 December 2025 to 4 January 2026, reopening on 5 January. Orders placed after 12pm on 23 December will be processed during the week we return.
Please note that we are experiencing a surge in orders, and shipping delays are expected. As a result, delivery before Christmas cannot be guaranteed.
Orders placed during our closure period are confirmed at checkout. Please ensure you have read the closure notice carefully, as refunds will not be issued for orders placed while we are away.